The terms that govern use of our website and set the foundation for transparent, professional client engagements.
Please read these Terms and Conditions carefully before using our website or engaging Mangosoft for services. By accessing our website or signing a service agreement with us, you agree to be bound by these terms.
By using our website, you confirm that you are at least 18 years of age and that all information you submit is accurate and complete. You agree not to use the website for any unlawful purpose or to transmit any harmful, offensive, or infringing content. Mangosoft reserves the right to restrict access to the website at any time without notice.
All services are provided under a signed Project Agreement between Mangosoft and the Client. The Project Agreement defines the scope of work, deliverables, timeline, pricing, and payment terms. Any work outside the agreed scope is subject to a change request process with additional pricing.
Submission of a contact or estimation form on our website does not constitute a binding agreement. A binding agreement exists only when both parties have accepted a written proposal or contract.
Upon receipt of full and final payment, Mangosoft transfers all intellectual property rights to the deliverables specified in the Project Agreement to the Client. This includes source code, design assets, and documentation produced specifically for the Client's project.
Mangosoft retains ownership of all pre-existing tools, libraries, frameworks, methodologies, and know-how that are incorporated into deliverables but developed independently of the specific project. Where such assets are used, the Client receives a perpetual, non-exclusive licence to use them as part of the delivered product.
All content on mangosoft.mk — including text, graphics, logos, and code — is the intellectual property of Mangosoft and may not be reproduced without prior written permission.
Both parties agree to keep confidential all non-public information shared during the course of a project. Mangosoft will not disclose client business information, source code, or project details to third parties without written consent. This obligation survives the termination of any project agreement for a period of three (3) years.
Payment terms are defined in each Project Agreement. Our standard structure is milestone-based: an initial deposit (typically 30%) is required before work begins, with subsequent payments tied to agreed milestones. All invoices are due within 14 days of issuance unless otherwise agreed.
Overdue invoices may attract a late payment charge of 1.5% per month on the outstanding balance. Mangosoft reserves the right to pause work on any project where invoices are more than 14 days overdue.
Either party may terminate a Project Agreement with 30 days' written notice. Upon termination, the Client shall pay for all work completed to date, calculated on a time-and-materials basis at our standard rates where a fixed price has not yet been agreed for that phase. Deposits are non-refundable once work has commenced.
Mangosoft warrants that:
We provide a 60-day bug-fix warranty on all delivered work. This warranty covers defects in our own code and does not cover issues arising from third-party integrations, client modifications, or infrastructure changes.
To the fullest extent permitted by law, Mangosoft's total liability to the Client for any claim arising from a Project Agreement shall not exceed the total fees paid by the Client to Mangosoft in the three (3) months preceding the claim.
Mangosoft shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.
The Client agrees to indemnify and hold harmless Mangosoft, its directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from: (a) the Client's use of our deliverables in violation of applicable law; (b) content or data provided by the Client that infringes any third-party rights; or (c) the Client's breach of these Terms.
Our services may involve integration with third-party platforms, APIs, or libraries. Mangosoft is not responsible for the availability, performance, or changes to third-party services. Any costs associated with third-party licences or subscriptions are the Client's responsibility unless explicitly included in the Project Agreement.
Neither party shall be in breach of these Terms due to delays or failures resulting from circumstances beyond their reasonable control, including but not limited to natural disasters, war, pandemics, government actions, or infrastructure failures. The affected party will notify the other promptly and both parties will work in good faith to minimise the impact.
These Terms are governed by the laws of the Republic of North Macedonia. In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation. If that fails, disputes shall be submitted to the competent court in Struga, North Macedonia, unless otherwise agreed in writing.
Mangosoft reserves the right to update these Terms at any time. The current version is always available on this page, identified by the "Last updated" date. Continued use of our website or services after an update constitutes acceptance of the revised Terms.
For any questions about these Terms, please contact us: