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Presencify — one status, every platform

An always-on presence engine that keeps Microsoft Teams, Wildix, Zoom and Slack aligned in real time — so hybrid teams stay reachable without unnecessary interruptions.

Industry
Unified Communications
Timeline
2022
Services
Product Development · Real-Time Platform · Communication Integrations
Stack
Laravel Vue.js MySQL WebSockets MS Teams Wildix Zoom Slack
Presencify
01

The challenge

Hybrid teams move between communication platforms all day, but their availability rarely follows. Someone can appear available in Teams while already deep in a Wildix call, creating interruptions, overlapping calls and unreliable presence information.

02

The solution

Presencify watches live activity across Microsoft Teams, Wildix, Zoom and Slack, normalises every state, and propagates changes in both directions. Joining a meeting can automatically set connected systems to Do Not Disturb, then restore availability as soon as the call ends.

How it works

Status changes everywhere, automatically

Presencify sits between communication platforms as a silent sync engine, detecting presence changes and reflecting them across every connected system in real time.

Bi-directional sync

Status changes travel both ways between connected platforms without manual updates.

Zero call collisions

Other channels suppress incoming calls while a user is already in a meeting.

Multi-platform coverage

Teams, Wildix, Zoom and Slack share one reliable view of availability.

Secure by design

Encrypted processing and GDPR-conscious controls protect employee presence data.

UC platform

Microsoft Teams

In a meeting
Video conferencing

Zoom

In a call
VoIP / UC system

Wildix

Do not disturb
Messaging platform

Slack

In a meeting
Live sync activity

Every state change, traced

Streaming
Teams meeting detected → Wildix set to Do Not Disturb
Teams meeting detected → Slack set to In a meeting
Wildix call ended → Teams restored to Available
Teams changed to Away → Wildix and Slack synchronised
Zoom call joined → Teams and Wildix set to Busy
Platform & technology
Presence Sync Laravel Vue.js MySQL MS Graph API Wildix UC API Zoom Webhooks Slack Events API WebSockets GDPR Compliant
The outcome

Results that compound

3,500+
Users synchronised
4
Platforms connected
Real-time
Status propagation
  • Accurate availability across every connected platform
  • Meeting interruptions and overlapping calls reduced
  • Automatic state recovery when calls and meetings end
  • Traceable presence events for operations and compliance

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